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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8025e
Microsoft Windows 10 (64-bit)

I have an HP OfficeJet Pro 8025e.  I just changed my black ink cartridge (using an Original HP ink cartridge) and now my printer has been stuck saying "validating - please wait" for HOURS!!  I tried the print doctor that said to uplug it and plug it back in and it still sits at "validating - please wait."  

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