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‎01-17-2021 11:03 AM

HP Recommended
Product: Deskjet Plus 4155 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

How is a consumer supposed to get any assistance AT ALL when they work the EXACT SAME HOURS as the HP Official Support agents? I work 12 hours a day Monday through Friday at the same time they're open! Why can't they be open on weekends? Do they think people only use their products during the work week? Virtual Chat has locked me out and I can't even figure that out, and when I get a "Support" (HA!) person via their regular chat, the only answer they give is "We have a dedicated support team for that error. Please contact them at" etc., etc., etc.!

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