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01-29-2021
12:33 PM
- last edited on
07-13-2021
02:32 PM
by
RodrigoB
Product: HP Envy 6455 all in one
Operating System: Microsoft Windows 10 (64-bit)
Printer was working fine. Suddenly, went to make a copy and the scanner kept going back and forth repeatedly, with E5 flashing. Reset printer, unplugged, plugged back in, scanner continued to go crazy back and forth. Finally stopped but now printer is flashing E5 no matter what and won't scan only can send print job. ANyone else have this issue?? Printer is barely 6 months old. Not heavily used!
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