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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-13-2021 07:38 PM

HP Recommended

Same issue for me and the frequency has multiplied in the last two weeks. I am unplugging and plugging in the printer several times a day to keep it going. The printer is connected by ethernet and the blue screen error is always B305DFF9. I have removed and replaced the cartridges several times, AND the print carriage too. Does not seem to help. This has been a rare problem for months, but lately is ridiculous how often it fails. I ran the Scan Doctor utilities and everything is fine and the firmware is up to date.

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