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‎02-15-2021 01:10 PM

HP Recommended
Product: HP Envy 7640
Operating System: Other

Hello, I recently had an update on my Mac - macOS Big Sur, and since then, I am unable to print documents.  Only the letterhead prints, but the actual body of the document doesn't print.  I have tried uninstalling, re booting, switching off & on, but nothing seems to work.  I have even tried to print from my iPhone, but that no longer works either.  Any solutions would be very much appreciated. 

Many thanks. 

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