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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎03-13-2021 12:29 PM

HP Recommended
Product: HP OfficeJet 6958
Operating System: Microsoft Windows 10 (64-bit)

I’ve been having this issue for a few weeks now but I couldn’t seem to find any fix to it. I’ve tried searching through many forum posts and looking at any fix possible, none worked.

 

When turning the printer on, it’ll prompt the message saying there is a “Paper Jam”. Upon checking for any, led me to absolutely nothing. So I ignored it.

 

Once I tried printing, it’ll appear an error message saying, “Printer Failure - 0x6100004a ...”. Every time I tried and tried, it led me to the same error message constantly.

 

Any help is appreciated, I’m not really a tech guy so apologies for that.

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