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03-18-2021
04:09 PM
- last edited on
05-06-2021
06:00 AM
by
JessikaV
Product: hp office jet pro 8035
I have a printer failure on my hp office jet pro 8035,
It shows event code: 71.02.4A. I have not had this printer a year. Cant print anything. Allows me to scan, email, etc. but not print.
having a difficult time to speak to any one via phone. Virtual assist could not help. Very frustrated!
Who Me Too'd this topic
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