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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-19-2021 03:45 PM

HP Recommended
Product: Inkjet 3520
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to print a black & white document. When I try to print a PDF from my computer (using Microsoft Edge), the pages are coming out blank. I'm using brand new HP ink cartridges, the paper is fine, and when I printed out Status and Diagnostic Reports, the black ink prints perfectly. This leads me to believe there's a software problem with the printer, or that the printer and my computer aren't communicating properly.

Somewhat relevant is that the Report pages aren't printing in color--neither magenta, cyan, nor yellow appear to have been printed.

What can I do to fix this?

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