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‎04-10-2021 08:40 PM

HP Recommended
Product: 3755 Printer
Operating System: Microsoft Windows 10 (64-bit)

I have lost the username and password for the Embedded Web Server (EWS) for my DeskJet 3755. Everything on the EWS is currently locked and requires being logged in to change (this includes Restore Factory Defaults and Restore Network Settings).

 

I have tried restoring network settings (by holding the wireless button and the cancel button), but this has done nothing to unlock the Embedded Web Server. There is no "admin" username with a blank password. I have also tried other combinations including "ADMIN" and "BLANK", "admin" and "blank" and from what I understand - all interpretations of that phrase. 

 

When I try to use the easy start to set up a connection it asks me for my username and password and thus isn't a useful way forward. 

 

Also, I have already read the following posts

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/Lost-Embedded-Web-Server-EWS-Username-and-Password/td-...

https://h30434.www3.hp.com/t5/Inkjet-Printing/Forgot-username-and-password-on-embedded-Web-Server/td...

https://h30434.www3.hp.com/t5/Inkjet-Printing/Complete-Reset-of-the-Printer-Deskjet-3775/td-p/688833...

https://h30434.www3.hp.com/t5/Inkjet-Printing/Factory-Reset-for-3755/td-p/6209208

https://h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/Need-to-reset-EWS-pass...

https://h30434.www3.hp.com/t5/LaserJet-Printing/Admin-Control-Panel-Password-Reset/td-p/2701013

 

And a few others.

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