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‎04-13-2021 07:06 AM

HP Recommended
Product: HP Deskjet 2720
Operating System: Microsoft Windows 10 (64-bit)

I am unable to use my printer as I am seeing the following error message in HP Smart: "To complete the setup, you must install the cartridges labeled SETUP that were shipped in the box with the printer. Replace the currently installed cartridges with SETUP cartridges now..."

 

I no longer have the SETUP cartidges as I used them and did not know that they needed to be kept.

 

Please assisit asap.

 

Thanks.

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