• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-09-2021 03:47 PM

HP Recommended
Product: officejet 4655
Operating System: Microsoft Windows 10 (64-bit)

Hi I use the instant ink service. 

I have now reached for the last black cartridge that was delivered to me, only to find it appears that I have been sent a 65/304 rather than the required 63/302 black cartridge. Are these compatible?

 

How do I go about contacting HP. Obviously the virtual agent doesn't recognise the issue, leaving me with the option of a helpline but there is no shown number that I can take to work so that I can ring when I get a chance and we are out of supported hours at the moment?

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.