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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Laserjet Pro CM1415fn color MFP
macOS 11.0 Big Sur

Since I download Mas OS Big Sur 11.33.1, the scanner fonction is not working anymore whereas the printer is still working. 
I think this is a driver problem but I can not find it on HP's website to download it. 
Could you please help me? 
Thanks.

Who Me Too'd this topic
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