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HP Recommended
HP DESKJET 3639
Microsoft Windows 10 (64-bit)

Hello,

I have a wireless DESKJET 3639 printer and since a few weeks, it does not print in color.

 

If I print the test page, only the black color will be present on it.

 

I have changed the cartridge, it is full, and I have taken the steps HP DeskJet 3630 and 4720 printers - Resolution of poor print quality problems.

 

Thank you for helping me to solve my problem.

 

THANK YOU!

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