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ENVY 4520
Mac OS X 10.11 El Capitan

Was working fine for years. Then today started giving me problems. First, it said "printer not responding" in dialog box on computer. Now it says "printing" both on dialog box on computer and on printer mini-screen but, it is printing very slowly.  Prints a line, then 15 seconds goes by, then prints another line, then another 30 seconds, then another line, then 15 seconds, then another line then 30 seconds, etc, etc, etc.  Will take over an hour to print at this rate...

 

I have tried unplugging it, deleting and re-adding the device, and downloading new firmware. Deleted all jobs in queu etc.

 

Very frustrating.

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