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06-20-2021 02:19 PM
Hi,
I have a officejet pro 6830 printer. It is coming up with an issue saying there is a problem with printer head. I have tried print head cleaning from printer maintainence but no use. I am using original cartiridges.
I have seen similar posts with similar issue suggesting it is a hardware problem and cant 't be fixed by user. official posts from HP suggest that printer can be replaced if it was bought less than 2 years ago. Mine is older than that, I wanted to know what are my options and if I send it for service or printerhead replacement how much it costs. Any suggestion would be apprrciated.
Else I will have to chuck it away and buy new one. Issue is I havent used this printer too much it is sort of new and now when I need to use it frequently I get this error. Scanner works absolutely fine.