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07-19-2021 12:16 PM - edited 07-19-2021 12:19 PM
Product: HP 15s-du3038TX
Operating System: Microsoft Windows 10 (64-bit)
I bought a HP 15s-du3038TX laptop 2 days ago. After a full charge, my batter is discharging from 100% to 10% only in 3 hours. I had only done some copy-pasting activities from my USB drive to the laptop. No any heavy applications ( even my web browser was not running ) were running in the background. I had noted down my laptop's specification below. Why it happens like that? I am using a 3 cell 41Wh battery.
- intel core i5-11th gen
- 8GB DDR4 RAM
- 256GB SSD & 1TB HDD
- NVIDIA MX350 2GB
- No any backlit keyboards or fancy items
- 15.6" display
- Windos 10 Home is running (x64)
Hope anyone can give me a support !
Thank You !
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