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HP Recommended
HP 15s-du3038TX
Microsoft Windows 10 (64-bit)

I bought a HP 15s-du3038TX laptop 2 days ago. After a full charge, my batter is discharging from 100% to 10% only in 3 hours. I had only done some copy-pasting activities from my USB drive to the laptop. No any heavy applications ( even my web browser was not running ) were running in the background. I had noted down my laptop's specification below. Why it happens like that?  I am using a 3 cell 41Wh battery.

 

  • intel core i5-11th gen
  • 8GB DDR4 RAM
  • 256GB SSD & 1TB HDD
  • NVIDIA MX350 2GB 
  • No any backlit keyboards or fancy items
  • 15.6" display
  • Windos 10 Home is running (x64)

Hope anyone can give me a support !

Thank You !

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