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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
OfficeJet Pro 9018
Microsoft Windows 10 (64-bit)

My printer touchscreen turns blue with error B305DFF9. If I unplug and restart the printer, it returns to normal for 10-15 minutes and then the blinking blue screen with error message comes back. Have reset multiple times. I've seen other posts with the same problem but cannot find a resolution. Any help?  Thanks!

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