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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎08-09-2021 04:45 AM

HP Recommended
Product: Office Jet Pro 6968

Just recently my HP printer Office Jet Pro 6968 started acting up. The screen on the printer suddenly started staying constantly illuminated with a BLANK solid white bright light. It happens when the printer device puts itself in auto power off mode or Sleep Mode in not sure what power Handling function is causing it. See this picture... This is the screen I see and the issue I am seeing..... 

IMG_20210809_050310002~2.jpg

 

(Notice that the blue wireless indicator light stays on as well) 

The way to return to normal mode is to push the power button one time and the printer will power back on and go to normal working mode, normal screen. 

 

(Under Sleep Mode  settings only 5,10 or 15 min. are selectable.)

IMG_20210809_050527666.jpg

 

IMG_20210809_050520975.jpg

 

(Auto off is not able to be turned off, only 1hr,2hr,4hr and 8hr are selectable which is normal.) 

IMG_20210809_050539430.jpg

  Everything in the settings is the same and normal and settings have not been changed by me. This issue just seemed to suddenly start. 

IMG_20210809_050635745~2.jpg

 

Firmware Version MCP2CN2109AR Built Date

2021-02-23

 

 

Paul Brown
paulwaynebrown@hotmail.com
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