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HP OfficeJet Pro 9025
macOS 11.0 Big Sur

I have 7 printers of the same model (for our 7 business locations).  Each of them is enrolled in InstantInk.  Even though I have named each of the printers in my HPSmart account, on Bonjour, and given each a custom ePrint address, there's no way within InstantInk to tell which printer is which.  So when the ink arrives, I can't tell which printer the ink belongs to or which location to take it to (since I'm limited to one shipping address for all 7 printers).

 

Any help would be appreciated!  I know I could theoretically set up and maintain 7 separate HP accounts, but that would be truly cumbersome so I'm hoping there's some way to identify the printers from within InstantInk.

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