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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-02-2021 05:45 PM

HP Recommended
Product: HP OfficeJet 6700 Premium
Operating System: Microsoft Windows 10 (64-bit)

I have 3 brand new cartridges in my printer, when I installed the latest firmware (MPM3CN2011AR) yesterday the printer suddenly started giving the infamousThere is a problem with the printer or ink system error.

 

When I install the old cartridges it doesn't give that error and says that those are empty which they are.  I've installed and reinstalled the old cartridges vs new cartridges a number of times now (and did a full factory reset) and the problem still persists.

 

What makes this even more frustrating is that I haven't printed a single page with these new cartridges and every time you swop them they report 20% less ink so they are "almost empty" even though they are still full/new.

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