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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-08-2021 01:45 PM

HP Recommended
Product: HP Office Jet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

I have had this machine and set-up for over a year, no problems sending or receiving faxes.

Now I can no longer receive faxes, error message says Fax Receive Fail but the LED screen lights up and shows an incoming call.

I was able to receive three test faxes from three different location last Fri, Sat and Sun but today no incoming faxes from two different locations. If i call the fax number, I hear a fax sound and the LED lights up with the incoming number but the fax machine makes no sound like it used to when preparing to print a fax?

 

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