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‎09-28-2021 02:05 PM

HP Recommended
Product: Deskjet 3762

My printer was having trouble getting started with instant ink, so I was advised to order ink. I bought the ink and put it in the printer (the correct type - 304) and then my printer came up with the big error “E” and all of the lights are flashing, including the power button. The ink cartridges aren’t moving to the centre when I open the door either like it should. I’ve tried turning it off and on again, I’ve tried resetting with the on and cancel buttons, but every time it comes back on it is just doing the same thing. I can’t even connect to my laptop to do a factory reset because it’s coming up as offline and I can’t get into the page to reset it. 

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