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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-29-2021 02:00 AM
HP Recommended
Product: HP Officejet Pro 8710
Operating System: macOS 11.0 Big Sur
Hi
I can print via WiFi from other apps (word/acrobat/mail). I’m trying to scan from my printer and when I open the HP smart app - it says I’m not connected to the internet. I’ve rebooted my computer, printer and uninstalled and reinstalled the HP SMART APP. I still can’t open the app.
please help!
thanks!
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