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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-04-2021 01:48 PM

HP Recommended
Product: HP Envy Photo 7134
Operating System: Microsoft Windows 10 (64-bit)

I have one printer connected wirelessly to my network. It reports it's correctly connected. Nothing will print, not from any PC connected to the network and not from a phone trying to connect directly to the printer via wifi.

 

I have run HP Print and Scan Doctor. It has concluded "Your printer appears to have a serious issue. Click "Other Support Options" or "Next" to Continue".

 

Printer is mechanically sound as it will print a test page FROM ITSELF. However, PC reports it is "In an error state". Nothing will print, not even a test page. Can't print direct from a phone via wifi either.

 

Found a similar question asking how to factory reset, but annoyingly the HP support respondent gave the answer in a private message rather than on the board, so... can someone please respond?

 

I'll say the same as the other complainant - the next step is a new (non-HP) printer, I don't need this rubbish.

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