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‎11-16-2021 11:51 AM

HP Recommended
Product: HP Laserjet M234sdwe
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

 

I am having big problems installing my laser printer HP laserjet M234sdwe.IMG_20211116_193048.jpg

 

I tried to install it using the usual wi-fi procedure, but the printer is too far from the terminal.

 

So I tried to install it via USB but the printer is no longer recognized by the PC. Despite several reset attempts, the printer displays an error message as in the photo.

 

I connected it to Ethernet. I managed to print a report when starting the printer confirming the correct Ethernet connection. Unfortunately after a few seconds the error message reappears.

 

I can't seem to see if this error message is related to a door (which I checked).

 

Is there another Reboot procedure other than pressing wi-fi and cancel?

 

Thank you for your help

 

Best regards,

 

Clement

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