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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
ENVY 7640 all in one printer

Hello: my HP ENVY 7640 all in one printer will not scan. Everything with the internet is working. The error message is as follows:

this printer is currently configured with a Domaine Name System (DNS) server address which does not allow the DNS server name to be confirmed. 
How do I fix this!

Thank you!

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