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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
envy 5000
Microsoft Windows 10 (64-bit)

My printer, which has been absolutley fine for a year, suddenly wont keep a connection via wifi. I have done all the steps they suggest, but it still wont work. (reset printer and router, which worked for 30 mins then the printers wifi connection went off again. Downloaded new drivers...again..nothing helped.

Any Help??

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