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‎11-28-2021 01:50 PM

HP Recommended
Product: ExampHP ENVY 4500 Series
Operating System: Microsoft Windows 10 (64-bit)

I am unable to print from both my windows based laptop. 

The printer just does not respond. I can see the item in the print queue. 

I am however able to print from my daughters Chrome book or from iphone. 

I have deleted and re-installed the printer. I have also used the HP Print and Scan Doctor.

 

Any ideas on how to fix this?

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