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01-17-2022 12:37 PM
I've tried everything under the sun and I keep getting this error... Printer Failure 0x6100004a There is a problem with your printer or print system. Turn the printer Off, then On. If you continue to get this message, contact HP.
I contacted HP and their answer was that I should buy a new printer. I haven't had this print that long nor have I used it that much, so I don't feel like it's lived a full life yet. I've probably printed a total of 50 times on it. So does anyone know how to fix this issue? I was able to print using the HP Smart App for a little bit and it bypassed this issue but now that doesn't seem to work either. I keep getting this error and cannot print.