• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-28-2022 02:19 PM

HP Recommended
Product: HP ENVY 6010

Hello

My printer wont print in black at all despite cleaning several times and the ink level still being good, and when printing in colour they all just print the outlines of letters and in the print quality test all the colours are really faded.

That's the most pressing issue but theres also been a slight disappointment with the print quality from the beginning since it was always a little faded and printed with faint lines running through it.

My biggest issue right now though is that it just straight up isnt printing anything legible.

This issue occurs from both my phone and my laptop where previously both printed relatively fine.

Please help

Tags (1)
Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.