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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP OfficeJet Pro 8210 Printer
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I'm on the Instant Ink moderate plan. In February I got a notice that a shipment of ink was on the way. It arrived just fine and I put it in a safe place. Now the yellow cartridge is empty, so I figured I'd replace all 4, C M Y K. But there's only C M Y in the box, no black cartridge! What? WHAT? Anyone else experience this? If I contact support will they send me just the black, or a whole box of 4? 😖

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