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‎04-16-2022 01:46 PM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer
Operating System: macOS 12.0 Monterey

We recently moved.  My HP Officejet 9015 was in storage for about a month.  I spoke with HP before moving, and they said to just remove the cartridges and place them in a ziploc bag, which I did.  After we moved in I reinstalled the cartridges (I have Instant Ink) and turned on the printer I get the error message "suply system problem".  I spoke with the HP support, who  then sent me new cartridges (actually not all, one still hasn't arrived).  However, when I put in the new cartridges I still get the same error.  Any suggestions?

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