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‎05-13-2022 04:50 AM - last edited on ‎05-15-2022 05:42 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 6970 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

After an HP software update about 3 weeks ago, my scanner software stopped functioning. Printing is fine. The HP Smart app asks me to sign in (never used to) and when I sign in I get error message: Error Code: UA_400_EB000U0100

 

I have uninstalled and reinstalled multiples times and also run the steps found at:

https://h30434.www3.hp.com/t5/Mobile-Printing-Cloud-Printing/Error-Code-UA-400-EB000U0100/td-p/79942...

 

Before I go buy a Canon has anyone got a solution that works?

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