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HP OfficeJet Pro 6978 All-in-One Printer
macOS 10.15 Catalina

Having the same problem. It did not start happening like this until the May 10th update, so something went wonky there. I thought I had automatic updates turned off, but when I reset my computer a couple months ago, I forgot to un-click auto update. It's frustrating when updates take away the functionality and break fully operational software. I hope someone can provide a "fix" to this soon, as it is very time consuming and frustrating.

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