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‎06-07-2022 12:12 PM

HP Recommended
Product: HP Officejet Pro 9015e
Operating System: Microsoft Windows 10 (64-bit)

Purchase HP OJ Pro 9015e.  Setup directed you to site to install HP Smart App.  Previously I had a HP 6978 Printer and downloaded driver/Software from HP Driver site.  When you compare features of the HP Smart and I will refer to it as the HP Driver\Software package....the HP Driver/Software provides more options.  For instance, when you use scan...the HP Software has more selections for type of Scans....  The HP Smart Options are very limited to what you can control when scanning.  

 

Can you have both the HP Smart App and the HP Driver Software installed at the Same time...and open the HP Software when you want to scan?  Or if having both Installed, there can be a conflict were the Printer is seen by the OS as 2 Printers (one /HP Smart...one/HP Driver/Software)

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