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‎07-03-2022 11:04 AM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 11

Keep getting "Missing or Failed Printhead".  I followed step provided with shutting off system, waiting, removing printhead, and replacing the same printhead only to have same message.  Decided to purchase new Printhead, cost significant.  I followed the steps again only to receive the same message of "Missing or Failed Printhead.  Checked again and again to make sure following the correct steps to remove and replace printhead.  Still get same message.  What should be done?  

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