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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP OfficeJet Pro 9020e All-in-One Printer
Microsoft Windows 11

New printer bought today. HP 9020e. Setup ok and working until I attempted to update the firmware.  Update failed. Now doesn't work at all. blue screen with error code 83C000B. Any help would be appreciated, thanks

 

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