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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-12-2022 05:38 AM

HP Recommended
Product: MFP 179fnw
Operating System: Microsoft Windows 10 (64-bit)

HP Color Laser MFP 179fnw

Every page I print has a shadow at the bottom part of the page repeating what is printed on the page (see image for example).

I have followed all the troubleshooting steps in the page "HP Color Laser 178, 179 Printers - Fixing Poor Print Quality" and it did not help. I think it is an issue with the imaging drum. What should I do?

Thank you.

1660303939994.jpg

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