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HP Officejet Pro 7740
Microsoft Windows 10 (64-bit)

There is a printer at my job that we have always used generic ink in (for at least 2 years). Yesterday when the cartridge was replaced, we got the "Non-HP Chip Detected" error. The first line reads "The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip." This is preventing the printer from functioning for its primary purpose, printing. I have disabled cartridge protection and that didn't solve the issue. I tried rolling back the firmware, but the rollback fails. Besides being strong-armed into buying an HP cartridge, what else can be done?

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