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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-31-2022 08:36 AM - last edited on 08-31-2022 12:27 PM by Ric_ob
There is a printer at my job that we have always used generic ink in (for at least 2 years). Yesterday when the cartridge was replaced, we got the "Non-HP Chip Detected" error. The first line reads "The indicated cartridges have been blocked by the printer firmware because they contain a non-HP chip." This is preventing the printer from functioning for its primary purpose, printing. I have disabled cartridge protection and that didn't solve the issue. I tried rolling back the firmware, but the rollback fails. Besides being strong-armed into buying an HP cartridge, what else can be done?
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