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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-06-2022 02:48 PM

HP Recommended
Product: HP OfficeJet Pro 8028
Operating System: Other

Printer was not printing blue ink so cleaned print head, aligned print head, replaced print head, immediately upon booting up with the new print head I get the 62.80.A0 error assumed it was defective got another one same thing. However this time I also had the flatbed scanner going ridiculous crazy insane running into its and stops and a blue screen at one point. The main problem is that it doesn't recognize either new print heads. If I put the old one back in it works fine except no blue. And I've spent a couple hours trying to clean the old one and I got some blue but not fully.

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