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‎09-25-2022 12:33 AM

HP Recommended
Product: HP OfficeJet 8022 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I'm having issues with my printer not printing any black ink at all! It only just started today, I've never had this issue before. I have tried cleaning the printheads, cleaning smears, manually cleaning the underside of the ink carriage... heck, I've done the ole "turn it off and back on again" over and over and over... to no avail. Not sure what's going on. The printer recognizes the black ink cartridge is installed. I just installed my first Instant Ink cartridges, but it's doing it with the old black cartridge as well. I tried aligning the printheads, but the print out literally just does not have ANY black ink at all on it, and thus cannot be recognized by the scanner.

 

Can anyone help before I take a hammer to this thing? 😂

PXL_20220925_060434949.jpg

 

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