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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP OfficeJet Pro 8740 All-in-One Printer
macOS 12.0 Monterey

My printer will go into 1 of 2 error events after about 10 minutes of working just fine. OfficeJet Pro 8740 has been working perfectly until recently.  Error 1 is white screen and all lights/indicators blink on and off.  Error 2 is blue screen with error code B83C0E74 listed under a white power icon in the blue screen.  When I unplug and then plug back in, the cycle repeats.  Works for 5-10 minutes just fine, and then one of the 2 error pops up and the printer no longer works.  Thanks for the help!

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