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‎10-17-2022 01:00 AM

HP Recommended
Product: HP Ink Tank Wireless 415
Operating System: macOS 12.0 Monterey

I need help please.  As the subject, I recently (Jun-2022) purchased the HP Ink Tank Wireless 415 printer.  I set up the printer without challenges at the time I purchased it and to be honest, I don't print that many documents, so, it sits idol a lot.   Literally, I've spent the past two weeks trying to get this printer to print black ink.  Yes, I've gone through all the self-help protocols and checks several times: test print, head cleaning/alignment, etc.  Earlier in this Forum, I noticed others had the same issues circa 2018/19.  I followed all the instructions given then by HP Support technician (Raj1788) and the related HP Support troubleshooting circulars referenced by Raj1788 without any success!!

Thanks for anyone's help.  I'm really frustrated to be honest. 

HP Ink Tank Wireless 415 printer 
macOS Monterey on MacBook Pro 16" 2020
Bangkok, Thailand

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