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11-18-2022 09:04 PM
Product: HP Color LaserJet CP1518ni Printer
Operating System: Other
When I print certain PDF documents on my MacBook Air (macOS Ventura 13.0.1), I receive the message "Stopped - 'Filter failed'" in the Mac printing window (see the attached screenshot) and the document does not fully print (some of the final pages are blank or missing when retrieving the pages from the printer). However, this issue does not occur when printing on an older MacBook Air (macOS High Sierra 10.13.6). I have already contacted Apple, and they suggested that HP is responsible for this issue ("possible some drivers needs updating seeing as they are working on the older model"). How can I resolve this issue?
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