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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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When I print certain PDF documents on my MacBook Air (macOS Ventura 13.0.1), I receive the message "Stopped - 'Filter failed'" in the Mac printing window (see the attached screenshot) and the document does not fully print (some of the final pages are blank or missing when retrieving the pages from the printer). However, this issue does not occur when printing on an older MacBook Air (macOS High Sierra 10.13.6). I have already contacted Apple, and they suggested that HP is responsible for this issue ("possible some drivers needs updating seeing as they are working on the older model"). How can I resolve this issue?Screenshot 2022-11-18 at 11.02.23 PM.png

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