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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-18-2023 11:43 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

Officejet Pro 6978 purchased new and installed end of October 2022.  Worked fine for about 2 months (using genuine HP cartridges any time one needed to be replaced), then for some reason it started giving the error message "Use SETUP Cartridges".  Of course, I don't have those anymore - used them up in the first few weeks.  Tried various resets, including full factory settings, updated software, updated firmware, changed all the cartridges; but the error message won't go away.  Help?

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