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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP ENVY Pro 6455 All-in-One Printer

I NEED HELP!  Can someone please tell me what to do.  My printer is stuck flashing purple. I have tried disabling it, followed all the directions that printed. My printer says that it is offline.  I have uninstalled, installed, scan and print doctor, shutdown, restart, disconnect and connect to wireless network.

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