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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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01-30-2023 02:18 PM
HP Recommended
Product: HP Envy 6055e
Operating System: Other
My HP Envy 6055e has a glowing amber light bar and no other error indicators. The print driver on MacOS Ventura 13.2 says "Error, Default". I have re-seated the print cartridges, made sure there is not a paper jam, re-seated the paper, and turned the printer off/on, unplugged it for 5 minutes and plugged it back in, reinstalled the driver on MacOS, etc. Still cannot print or clear the amber bar error. Please help.
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