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‎02-04-2023 08:25 AM

HP Recommended

Hi there,

I have just replaced both of my cartridges (using the ones shipped to me via hpinstant ink) after being prompted on HP smart. The colour is working fine but it’s not printing black at all. I inserted it correctly and ade sure to remove the plastic tab but it seems there is a fault with the ink cartridge. Is there anything I can do?

Many thanks,

Heidi

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