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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 4120e All-in-One Printer

HPF57387  (HP DeskJet 4100 series)

Until a few days ago, the printer had been printing satisfactorily.

A few days ago the printer sounded as if it was printing but nothing was printed on the paper.

I went through the print and scan doctor procedure. Nothing seemed to have been found to cause the problem. I uninstalled it and reinstalled it The HP Smart checked everything was okay and, using the HP Smart, a PDF document printed.

Yesterday an email printed just as it should.

Today a document will not print - ie it sounded as if something was printing but nothing was printed on the paper.

 

Again today, 6th February, a document will not print - ie it sounded as if something was printing but nothing was printed on the paper.

Who Me Too'd this topic
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