• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Envy 4520
Other

Hi, I have a HP Envy 4520 (I think) printer that has been working fine, it sits in our bedroom out of the way, then it started to switch itself on during the night with the little screen being annoying, then suddenly started printing configuration pages at 2 am.  So I switched it off to stop the annoyance.  2 days later I needed to use the printer and switched it back on and the little screen on the front is just blue so looks like it has given up, looked up any ideas, and tried the disconnect the power source at the plug and printer, but no joy and after 3 weeks it is still the same if I switch it on. Any ideas on what could be the cause, I do not have it connected to any PC we just use it on the WiFi connection as that what it is advertised as being useful for. No it is just a dust gathering lump.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.